“It’s a more personal experience with my doctor”
HELENE | Symplast Patient App User
Increase Acquisition, Retention and Referrals
The first complete practice software built around the patient.
- Native Mobile App (not a web portal)
- HIPAA Secure Chat (text, images, video, audio)
- In-App Promotional Marketing with Push Notifications
- Easily Share/Unshare Images, Videos, Documents, Labs, & Invoices to Patient App
- Social Media Integration
- Patients Can Annotate & Upload Images
- Real-Time Access
Make the Right First Impression
Develop a personal connection at every point of your patients’ aesthetic lifecycle.
BEFORE THEY ARRIVE:
- Send standardized welcome videos to establish a connection
- Chat securely in real time, sharing text, images, videos or audio files
- Review images and documents patients upload from their app pre-consult
QUOTE & PROCEDURE:
- Share the cosmetic quote to their app
- Share a personalized video made just for that patient after consultation
- Document critical portions of the procedure on video and share to their app
FOLLOW UP:
- Evaluate/Assess patient concerns and questions real-time
- Monitor recovery progress
- Reduce the need for follow-up visits
EXTENDING THE LIFECYCLE:
- Create in-app marketing campaigns to generate new revenue from existing patients
- Provide easy-to-share multimedia for increased patient referrals
- Patients can post directly to their social media from the patient app
Make the Right First Impression
Develop a personal connection at every point of your patients’ aesthetic lifecycle.
BEFORE THEY ARRIVE:
- Send standardized welcome videos to establish a connection
- Chat securely in real time, sharing text, images, videos or audio files
- Review images and documents patients upload from their app pre-consult
QUOTE & PROCEDURE:
- Share the cosmetic quote to their app
- Share a personalized video made just for that patient after consultation
- Document critical portions of the procedure on video and share to their app
FOLLOW UP:
- Evaluate/Assess patient concerns and questions real-time
- Monitor recovery progress
- Reduce the need for follow-up visits
EXTENDING THE LIFECYCLE:
- Create in-app marketing campaigns to generate new revenue from existing patients
- Provide easy-to-share multimedia for increased patient referrals
- Patients can post directly to their social media from the patient app
Smartphone Users Spend Over 52% of Their Time on Mobile Apps
The user experience of a true mobile app is unparalleled.
“I was able to problem-solve with the outpatient center in real time. The days of playing phone tag with your doctor are over!”
JENNIFER | Patient
Smartphone Users Spend Over 52% of Their Time on Mobile Apps
The user experience of a true mobile app is unparalleled.
“I was able to problem-solve with the outpatient center in real time. The days of playing phone tag with your doctor are over!”
JENNIFER | Patient
The Secret to Post-Op Satisfaction
• Reduce the amount of follow-up visits required for post-procedure patients
• Replace paper instructions with standardized FAQ videos you can share
• Monitor the progress of your patients in an encrypted, HIPAA secure environment
• Achieve a more personal post-procedure experience with your patients
“The mobile technology of the smartphone allayed patient concerns, increased engagement, and may even detect early postoperative complications.”
James E. Zins, M.D., FACS
Department of Plastic Surgery | Cleveland Clinic
