Choosing the right electronic health record (EHR) system, can be a daunting task when you’re unsure of which features to look for in one. Fortunately, with the right research, you’ll be able to identify the features that could be most beneficial for helping your practice achieve maximum success.
In this article, we will be outlining the top 3 features we believe your practice should look for in your next EHR. Read on to learn more:
1. Appointment Scheduling
Based on general appointment statistics, about 46% of clients book their appointments online. This is because online appointment booking allows patients to easily choose their desired appointment time and service at their own convenience and in accordance with your staff’s availability. Using an automated appointment scheduling feature that’s integrated with your EHR can not only increase your staff’s efficiency by eliminating an extra duty from their schedule but also allow them to focus on other revenue-generating tasks.
Symplast’s EHR comes with an online appointment requesting feature that’s built within the software. Once setup and activated, patients can select their preferred location, service type, provider of choice, and appointment time directly through a medspa or plastic surgery clinic’s website. To avoid increased cancellation rates, aesthetic practices can choose to charge a deposit for consultation or service appointment.
2. HIPPA-Compliant & Encrypted Communication
Communication is the key to establishing and maintaining a strong provider-patient relationship. In order to best accomplish this, your EHR should have secure communication mediums that allow both parties to send and receive important information or documentation between one another – even away from the office. Doing so, allows you to keep your patients engaged and empowered, scheduling more visits, more often..
Symplast’s EHR has several communication options providers can choose from — call, SMS, email, and the Symplast Patient App, which serves as the patient portal. While all methods can be made HIPPA-compliant, they are not encrypted. Similar to the communication tool Whatsapp, Symplast’s HIPPA-compliant AND encrypted messaging system protects the very sensitive information shared between the practice and the patient.
3. Analytics Reporting
If you can’t measure it, you can’t manage it. How can you improve aspects of your practice without data to back-up your decisions? Your EHR system should be able to collect and provide key data points from any timeframe, helping you turn data into useable information. This will enable your practice to identify meaningful trends and determine the right strategies for moving forward.
In the Symplast app, providers have access to numerous reports such as inventory reports, sales reports, and referral source ROI reports. These three alone will help you determine the current state of your success and make the best decisions.
Why You Should Choose Symplast As Your New EHR
Choosing an EHR that’s designed specifically for aesthetic providers and includes all of the right features today’s plastic surgery clinic, wellness center, and medspa require, can transform your practice. From how you provide patient care, to the entire patient experience, Symplast’s mobile, patient-focused EHR is right for you.
Though we’ve mentioned 3 features above that your practice can benefit from, Symplast is designed with many others that will also increase your practice efficiency and elevate the way you provide patient care.
To hear more about Symplast’s features and how we could help your practice grow in different areas, get started below!