In order to mitigate the impact that the COVID-19 may have on aesthetic businesses, Symplast will enable full access to all telehealth features within one day of any new customer signing up
Symplast, the #1 mobile EHR/Practice Management software for plastic surgery and medical spas that delivers a HIPAA-secure cloud platform to more than 3,500 aesthetic users across the U.S., has announced an expedited implementation process that aims to alleviate the impact that the Corona Virus pandemic has caused to aesthetic businesses and their patients. As the only aesthetic EHR suite that offers a true HIPAA secure telemedicine solution interwoven throughout its platform, Symplast is in a unique position to demonstrate its agile business structure in response to unforeseen extreme circumstances.
The Corona Virus disease (COVID-19) has reached peak levels of concern and regulatory shutdowns over the past week, as school systems across the country announce indefinite suspensions. This contributes to the challenge that plastic surgery and medical spas are now facing regarding whether to continue treating patients or to cancel/reschedule appointments. Unfortunately, most of these businesses do not have a HIPAA-Secure telehealth solution in place that they can utilize as an alternative to cancelling or rescheduling appointments.
Understanding these challenges, Symplast CEO/CTO Facundo Formica reacted quickly by adjusting internal resources in order to onboard new customers in need of Symplast’s comprehensive virtual telemedicine prowess: “Our entire organization recognizes the seriousness and how unprecedented this health, and business, crisis is. Fortunately, our mobile ecosystem is built to thrive in exactly these type of circumstances. It’s no secret that HIPAA secure virtual consultations and virtual follow-ups, along with HIPAA secure two-way texting and multimedia documentation shared directly and securely to our Patient App, are incredibly powerful resources that have become a necessity during this global health situation. Symplast enables physicians to provide patient care from anywhere in the world, at any time. Our team has always prided itself on being agile, nimble, and responsive to the industry’s needs. This is no exception. Just as Tesla updated the battery restrictions during Hurricane Irma, we understand the urgency of all new customers to start leveraging our telehealth technology immediately.”
Effective immediately, any customer who signs up with Symplast will have the opportunity to begin using the various telehealth components within 24 hours after they sign their contract. The other modules within Symplast’s comprehensive platform will still require additional time to implement and roll-out; however, a new Symplast customer will be able to employ the following features within one day of signing up:
• VIDEO VISIT
o HIPAA secure, live video streaming conducted directly within the Symplast app
o Practice users can easily capture screenshots throughout the virtual appointment that are automatically saved to that patient’s chart
o Perfect for not only virtual consultations, but virtual follow-ups as well
o No additional fees or programs required
• HIPAA SECURE TEXTING
o Encrypted, HIPAA secure text conversations
o Send text, images, videos and audio files
o Message recipients receive real-time push notification alerts
o Nothing is stored on the device itself; everything is securely saved in the Symplast cloud
• PATIENT APP
o Free mobile app that patients download on the iTunes or Google Play Android store
o Two-way, HIPAA secure sharing of messages, files, promotions and videos
o User-friendly VIDEO VISIT virtual encounter feature
o Practice has full control over what patients can or can not access
To learn more about how your practice can begin employing HIPAA secure telehealth within 24 hours of signing up with Symplast, please contact us at hello@symplast.com today.