Destiny McAfee saves hours every day with Symplast’s EHR and Practice Management solution for plastic surgeons, cosmetic surgery and med spas.
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“Symplast has been very important to me and my business, because I’m able to collaborate everything in one. I’m able to see my products that I have in stock, see what I need to order. I’m able to look at my appointments. I’m able to I’m able to have my doctor sign off orders. It basically has everything that you need in one with you can even integrate your payment processor is just is really amazing.”
– Destiny McAfee
Destination Nursing Aesthetics
Video Transcription
What drew you over to the Symplast team?
I met Randy at AmSpa bootcamp and he was so enthusiastic and very was able to answer all the questions we needed. And he was able to basically show us at this product was Apple based. And we were able to use this from our phone, from our iPads, from our MacBooks, just very convenient.
Knowing that Symplast is a full medical platform with robust features, how important has it been for you as a MedSpa business owner?
Symplast has been very important to me and my business, because I’m able to collaborate everything in one. I’m able to see my products that I have in stock, see what I need to order. I’m able to look at my appointments. I’m able to I’m able to have my doctor sign off orders. It basically has everything that you need in one with you can even integrate your payment processor is just is really amazing.
What is your favorite Symplast tool?
My favorite tool is and what sold me and what I’ve been telling everybody about is the ghosting feature I am very big on before and after on social media. I cringe when I see people that don’t, that the photos don’t line up. And you could tell that they zoomed in or zoomed out with the ghosting feature you’re able to get the pictures exactly how you took them before. And they have some products like that that they’re charging $20,000 for that’s already in the system is just nobody’s messing with it at all. Symplast is it.
How has Symplast helped with your day-to-day workflows?
It just it’s made my life so convenient I’m able to send my consent forms on to my clients prior to them coming to the office. I’m able to know all of their age and their health history prior to them coming in and we talk about it when they come there. And then my days just go so much smoother. I know what I have in stock. I know what I need to order is just like all in one I really like, I’m so happy that I chose Symplast.
Are you happy with your investment in Symplast?
I am beyond happy with my investment. When I tell you that I’m on the internet all day posting and I have so many people coming in my inbox like, “What is that? What are you using?” And it’s just the small feature and how you guys were so even helping me out with my having those EHR templates making my life so easy like I really I this is the best investment I made so far. Out of all of the EHR systems I this one I knew this one was for me.
What would you tell other practices thinking about making the change to Symplast?
I would tell my peers to switch to Symplast because it’s just it’s everything to me. I think some of the bigger, the bigger well-known brands are getting people based on their name but Symplast is going to be up top, I believe in the next, I’ll give it a couple years because of how it’s running. Everybody, most people love Apple and this is basically Apple based. I just love the fact that I can lay in my bed and do my notes on my phone if I just had an exhausting day. If I’m not working, I can do my notes from my iPad and it looks so nice. It’s clean. It doesn’t give you 1990 vibes, you know what I’m saying, it’s really amazing. And I’ve actually told everybody that I’ve encountered about Symplast because I feel like this is the best system that’s out here now.