Utilizing a patient mobile app is a great way to increase patient engagement and has become a standard expectation in the healthcare industry. Large companies like Amazon and Walmart have also started incorporating customer mobile apps to improve engagement and provide personalized experiences. Similarly, healthcare providers can achieve the same results with the right patient app.
93% of patients expect their healthcare providers to use digital tools, which include a patient app. Leading medical spas and aesthetic practices like SkinMedica and ZO Skin Health have already started to adopt patient mobile apps, which has resulted in increased patient engagement and satisfaction. By leveraging technology and adopting a patient app, you can provide patients with the convenience and personalized experience they expect, ultimately leading to increased patient retention and referrals.
Symplast’s Patient App is a comprehensive tool that allows patients to manage their appointments, access and sign essential health documents, view pre- and post-care instructions, fulfill invoice requests, and communicate with their providers directly within the app. Additionally, patients can send before-and-after photos to their providers, making it easier to track progress and discuss treatment plans.
By providing patients with direct access to their health information and control over their healthcare journey, the Symplast Patient App enables a more efficient and streamlined patient experience. This, in turn, leads to increased patient satisfaction, better patient outcomes, and a more successful healthcare practice.