What would you tell other MedSpas thinking about making the change to Symplast?
So I have to just go back to what my needs were. And I mean, I know of other MedSpas that have different things that they complain about having to cross-reference different software’s. And for me now, having Symplast and being in the MedSpa space and not plastic, being able to just literally look up a patient file and then you can check financials, you can check all their EHR notes, which what Symplast calls their medical history. You can check all their upcoming appointments. You can check if they bought packages. You could check if there’s an activity notes section to see what the front desk talked to them about, what the medical assistant talked to them about so that now when they come back for the next appointment: “Oh, we talked about this last time with one of our assistants. You know, you want to move forward with that with that skin care product or with that procedure.?” So just being able to track those little things in the MedSpa space because it really is an intimate situation, it’s not really like a doctor’s office, like checking things off on the list. We’re really trying to create a treatment plan and a relationship. It’s really nice to have those little notes so we can make it for the next appointment. Talk about it. Also, you know, when you remember those little things, which there’s so much they can talk about in the treatment room. They really feel like, oh, you do remember that, you guys really do care about me. And we’ve I’ve heard clients say that. “Oh, you remember we talked about that?” Yeah, I remember because we have an activity notes. You know, I make my staff make sure that when you guys talk to them about anything outside of the room, make an activity note about it so we know what was talked about that we can bring it up in the future. So just from being able to know that that person walks in and everyone talks to them and everyone remembers what they talked about perfect relationship in the MedSpa space. So for my purpose it’s phenomenal.