Symplast RCM Insurance Specialist Announcement

We’ve got BIG NEWS! Coming off of our recent release of the Claims Intelligence Module, as part of Symplast 2.0, we have now added a very talented Senior RCM Insurance Specialist, Tiensa Lundien. Tiensa is a highly experienced subject matter expert that is here to help you with everything from insurance onboarding, to training, workflow, and more.

FORT LAUDERDALE, FL September 14, 2020 – Symplast, a cloud-based, 100% mobile first medical software, announced its newest addition to the company, ‪Tiensa Lundien, as the Senior RCM Insurance Specialist, effective August 31, 2020.

“We are very excited to have Tiensa, a subject matter expert on revenue cycle management and insurance claims, join the Symplast team.” said Facundo Formica, CEO and CTO of Symplast.

Tiensa will make a great addition to our team as we expand our insurance capabilities to further serve our customer’s billing needs. She will lead our insurance on-boarding, along with providing invaluable information to our product and development team on improvements as time goes on. She will work closely with our insurance partners to refine the billing process directly through our Software.” said Martin Moller, Director of Operations at Symplast.

Tiensa Lundien joins the company with over 20 years of experience in insurance billing management, 10 of which were focused in plastic surgery. Most recently, she worked as the Insurance Billing Supervisor at PS2 Practice Management – under the American Society of Plastic Surgeons. Her financial and operational experience of consumer insurance make Tiensa the ideal candidate to take Symplast Insurance Billing Claims module to the next level. The long-awaited Claims Intelligence module was introduced as part of the Symplast 2.0 release, and the power of this product update will only be enhanced by the addition of subject matter expert, Tiensa.

“My driving purpose at Symplast will be to work with the development team to create a simplified billing module for users of both high and low volume alike. I look forward to building a relationship with Trizetto, as our first insurance billing clearing house, to electronically transmit claims through our software.” Tiensa will ensure customers are set up with the correct implementation resources and deliver personal help along the way with onboarding and workflows. “I am delighted to join the Symplast team in building out this new role during such an important moment in healthcare history. I admire Symplast’s dedication to continuously improve functionality and I look forward to driving the development of new features.” said Tiensa Lundien.

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