Release Hub
June 2025 Release Updates
2.84.1 and more
Easier Messaging. Smarter Virtual Visits. A More Reliable Workflow—All in One Seamless Update.
From reducing clicks in Secure Messaging to empowering patients to refer your practice from their app, this release is all about making your workflows more intuitive—whether you’re multitasking during video visits, setting smarter pricing strategies, or organizing your digital media.
Your Apple tools just got more powerful—with improvements designed to support every role in your practice.
Why You’ll Love This Update
Symplast’s latest features are designed to simplify how you communicate, care for patients, and document—right from your iPad, mobile device, or desktop.
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- Faster, Simpler, Secure Messaging
Start conversations in fewer steps. Add participants with ease. See clearly when a patient is included. Secure messaging is now smarter, quicker, and more intuitive. - Smarter Virtual Care with Picture-in-Picture
Video visits now support multitasking! Keep your call active in a floating window while accessing other parts of the app. Plus, additional participant support is now offered for even smoother and more collaborative telehealth visits. - Built-In Practice Growth
Turn loyal patients into advocates with in-app referrals that drive new business. - More Control Over Pricing
Expanded tiered pricing and improved item groups give you the flexibility to scale, discount, and bundle your services more effectively. - Smarter Patient Media Management
New overlays and tagging tools streamline how you organize and reference photos, videos, and audio. - Security You Can Trust
Multi-Factor Authentication (coming soon) ensures HIPAA-level protection without compromising usability. - Speed That Keeps Up
With major backend improvements, average patient data search time is now up to 80% faster. - Elevated EHR Notes
We added subtle spacing improvements in the EHR Note Editor, making your documentation easier to read and navigate, so you can chart faster with more clarity.
- Faster, Simpler, Secure Messaging
A Better Experience, Built for You
Every detail in this release was designed to help you save time, reduce friction, and communicate with confidence—whether you’re at the front desk, in the exam room, or on the go.
Want to see these updates in action? Check out the latest walkthrough or talk to your Customer Success rep for a quick demo. More enhancements are coming soon!
Features
Powerful New Tools to Enhance, Streamline, and Elevate Your Workflow
Simpler, Smarter Messaging:
NOTE: This feature will gradually roll out. Please reach out to your CSM to opt in early.
Start secure conversations with less friction and a more intuitive experience.
- Fewer clicks to launch a new conversation
- Quickly add participants—no need to manually search
- Clear Patient indicator badge that shows when they’re in the thread
- Subject lines are now optional
- Automatically includes “About [patient]” when starting from the patient file
Multitask with Picture-in-Picture Video Visits
Stay on the visit while checking charts, notes, or scheduling.
- Minimize active video visits for increased ease in multitasking
- Seamlessly navigate the app while keeping the visit visible
- Video Visits now support additional participants for smoother and more collaborative telehealth visits.
Patient App Referrals
NOTE: This feature will gradually roll out. Please reach out to your CSM to opt in early.
Grow your practice through word-of-mouth—now available within the Patient App.
- Patients refer friends and family with a few taps
- Help your practice grow organically through trusted recommendations.
- Let your Happy Patients spread the word.
- Simple configuration from the Web Portal
Improved Financial Management with Tiered Pricing and Item Group Improvements
Take greater control over how you price your products and procedures. Configure item bundles with more precision and flexibility.
- With expanded tiered pricing options—including flat-rate and quantity-based tiers—you can align your pricing strategy with your business goals and patient segments more effectively.
- Support for both flat and quantity-based tiers enables better alignment with inventory, promotions, and cost structures.
- Easily manage complex pricing for multiple products or services across different business units or locations.
- Easily apply percentage or flat-rate discounts without overwriting item prices manually.
- Standardizes discounting logic and reduces the risk of pricing inconsistencies across groups.
Multi-Factor Authentication
Security you can count on.
- Strengthens account security with a second verification step
- Configure MFA within your Profile Security Settings.
- Supports compliance with industry security standards
Cleaner, Easier-to-Read EHR Notes
Documentation you can scan and work with faster.
- Added left margin spacing for better visual clarity
- Improved formatting for easier reading and reviewing
Stay Ahead with Symplast!
We’re committed to continuous innovation that supports your success. Keep an eye out for new releases, educational webinars, and feature spotlights in the weeks ahead!