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Release Hub
April 2025 Release Updates

A New Symplast Scheduler Experience

Custom. Smart. Seamless.

The new Scheduler is here—and it’s built to impress from the very first click.

We’ve completely reimagined the online scheduling experience to give your practice more control, clarity, and conversions. With a beautifully redesigned interface, powerful customization options, and intelligent automation, your patients can now book faster, smarter, and more confidently than ever.

Why You’ll Love This Update

  • Highlight What Matters: Organize treatments into searchable categories and showcase featured services and specials.
  • Smart Provider Matching: Patients only see providers who offer the selected service—no dead ends, no wasted clicks.
  • Auto-Jump to Open Slots: The system automatically skips to the next available appointment, saving time and frustration.
  • Geotagged Location Selection: The nearest location is auto-selected—no more booking at the wrong office.
  • Streamlined Confirmation Flow: Patients can quickly review policies, enter details, and pay deposits in one smooth, transparent step.
  • Booking Convenience: Patients can now book directly through the Patient App, making it easier than ever to schedule!
  • Brand Your Scheduler: Customize your logo and service descriptions for an on-brand, high-end feel.

Why It Matters

This upgrade isn’t just about looks—it’s about performance. By reducing friction and making every step intuitive, the new Scheduler helps increase confirmed bookings, reduce no-shows, and elevate your patient experience.

Fewer clicks. Smarter booking. More conversions.

Features

Powerful New Updates to Personalize, Streamline, and Elevate the Scheduling Experience

Branded to Impress

Deliver an elevated first impression with a fully customizable interface that reflects your practice’s unique brand.

  • Customize service names and descriptions for clarity
  • Highlight featured treatments and seasonal specials
  • Add your logo to the top of the Scheduler page for a cohesive look

Smart Matching

Help patients find the right information—every time—without the guesswork.

    • Automatically match patients with providers who offer the selected service
    • Auto-selects the nearest practice using geolocation, and Patients can easily switch locations with one tap
    • Boost booking accuracy and reduce rescheduling

Faster Booking, Fewer Clicks

Your patients get to the right appointment faster—with fewer steps and zero confusion.

  • Auto-jump to the next available appointment slot
  • Fewer screens, clearer calls to action
  • Reduced drop-off and booking errors

Clear, Confident Confirmations

Close the booking loop with a transparent, patient-friendly confirmation flow.

  • Display the appointment summary and scheduling policy for transparency and ease of mind
  • Can easily collect deposits for a streamlined all-in-one booking process
  • Build patient trust and reduce no-shows

Stay Ahead with Symplast!

We’re committed to continuous innovation that supports your success. Keep an eye out for new releases, educational webinars, and feature spotlights in the weeks ahead!

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Contact Us

Symplast

6750 N. Andrews Ave, Suite 200
Fort Lauderdale, FL 33309

Interested in Joining Symplast?
Phone: (954) 798-8520
Email: hello@symplast.com 

Existing Symplast Client?
Phone: (954) 798-8520 x 2
Email: support@symplast.com

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