The True Cost of No-Shows:
Why Your Practice Needs a Plastic Surgery CRM
by Charlsie Niemiec
Every empty chair in your plastic surgery practice represents a missed opportunity that cascades throughout your day – disrupting schedules, disappointing patients, and draining revenue. A specialized plastic surgery CRM is no longer a luxury; it’s your practice’s lifeline to capturing this lost revenue and delivering the exceptional experience your patients expect. Without one, you’re watching thousands of dollars evaporate every month, one no-show at a time.
Think your no-show rate isn’t impacting your bottom line? According to AmSpa’s 2024 report, the average aesthetic practice generates $1.4M in annual revenue, with 245 patient visits monthly at $527 per visit. With a typical 14% no-show rate, practices are losing approximately $17,918 every month—that’s enough to make anyone’s frown lines deepen, Botox or not!
But here’s the game-changer: practices using SymplastCRM have reduced their no-show rates by up to 85%, recapturing over $15,230 monthly – or $182,760 annually.
Just ask Dr. Franco of Austin Plastic Surgeons, whose practice grew by an astounding $6M in one year after implementing SymplastCRM. As he puts it, “If there’s one thing that will help your practice explode, it’s integrating a CRM like this. If it’s built into your EHR, it’s just going to be that much easier.”
Before diving into solutions, let’s understand why patients pull the vanishing act. Research shows three primary reasons:
With SymplastCRM, practices are seeing dramatic improvements in patient retention and engagement through automated, personalized communication streams.
Just like the perfect procedure enhances natural beauty, the right plastic surgery CRM amplifies your practice’s existing strengths.
SymplastCRM isn’t just another platform; it’s your practice’s secret weapon for patient retention and revenue growth, designed specifically for the unique needs of aesthetic practices. Our proven results speak for themselves — practices using SymplastCRM have seen their total opportunity value increase from $71.2K to $404.5K, resulting in a stunning 468% growth.
Every great transformation starts with the right tools. Here’s what makes SymplastCRM the gold standard in plastic surgery CRM solutions:
The numbers tell a compelling story. One practice using our plastic surgery CRM doubled its monthly leads from 71 to 155 in just 30 days. This dramatic increase in lead generation translated directly to improved revenue and practice growth. By automating patient engagement and streamlining operations, practices can focus on what matters most: providing exceptional patient care.
Read the full case study for yourself here.
In today’s competitive plastic surgery market, running a practice without a proper CRM is like performing a facelift without precision instruments…possible, but far from best. With SymplastCRM, you get a partner dedicated to your practice’s success, helping you:
Ready to give your practice the enhancement it deserves? Explore SymplastCRM.
Watch our exclusive webinar featuring SymplastCRM experts, Nosheen Khan and Matt Soucie, as they reveal “The Cost of Not Having a CRM.” You’ll discover exactly how leading practices are using SymplastCRM to maximize their potential and boost their bottom line.
Want to see how SymplastCRM can transform your specific practice? Let our experts customize a demo that addresses your unique needs and challenges. Schedule a demo!
Don’t let another day of opportunities slip through your fingers. Your forward-thinking practice needs a forward-thinking plastic surgery CRM partner in its corner.
About Symplast
Founded by plastic surgeons in 2013, Symplast is the leading mobile EHR/Practice Management software for plastic surgery and medical spas. Symplast delivers a user-friendly, HIPAA secure solution that simplifies patient engagement, practice management, and clinical workflows.