FILL OUT FORM
ACQUISITION vs. RETENTION: Measuring, Managing & Mastering Aesthetic Patient Loyalty in 2026
DID YOU KNOW: Most aesthetic practices LOSE money on a non-surgical patient’s first visit.
When you factor in equipment depreciation, provider commissions, consumables, and marketing spend, that “new patient special” often becomes a financial loss unless that patient comes back again (and again). And yet, most practices still lack a system to track or reward loyalty and referrals; something that will no longer be optional in 2026. In today’s competitive landscape, patient retention isn’t a bonus…it’s your most predictable and profitable path to growth.
In this live educational webinar, Izhak Musli (Founder of Get Kudos; Co-Founder of the 4S SUMMIT) will break down the true cost of patient attrition and the ROI of building a retention engine in your aesthetic practice powered by automation and intelligence. This virtual event will lay out the blueprint to Patient Retention success in 2026 and beyond for aesthetic practice owners and managers.
What You’ll Learn:
• Why most practices overspend on new patient acquisition and overlook patient retention
• How to measure patient attrition and find loyalty leaks in your funnel
• Real industry benchmarks for retention, lifetime value, and referrals
• A framework to track → reward → repeat that automates loyalty
• Tools that drive consistent returns without burdening your staff
If you’re tired of marketing that doesn’t convert, inconsistent patient return rates, or referral programs that go nowhere…this webinar is packed full of insights just for you.
Featured Panelists
IZHAK MUSLI
Founder & CEO, Get Kudos
Co-Founder, 4S Summit
JESSICA WISNER
Product Manager
Symplast