Symplast & Auctus: Service First Technology, Managing A Best-In-Class Insurance Billing Process

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Symplast & Auctus: Service First Technology, Managing A Best-In-Class Insurance Billing Process

Join Symplast’s Randy Torban and Auctus Group’s John Gwin for an on-demand webinar in which they review the various billing models, industry trends, and how new technology can provide cleaner workflows with quicker payment times. Download Your Webinar Handout Here!

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Symplast & Auctus: Service First Technology, Managing A Best-In-Class Insurance Billing Process

Join Symplast’s Randy Torban and Auctus Group’s John Gwin for an on-demand webinar in which they review the various billing models, industry trends, and how new technology can provide cleaner workflows with quicker payment times. Download Your Webinar Handout Here!

Have A Question?

Catch Up On Other Symplast Videos

Symplast and Influx: Where Marketing Ends & EHR Begins

Symplast & Influx: Where Marketing Ends & EHR Begins

Symplast and Influx present a LIVE webinar from the Miami Cosmetic Surgery Conference. Join Symplast’s Senior Practice Analyst, Randy Torban, Influx’s Co-Founder and Chief Strategy Officer, Max Baybak, and Erica Crawford. Topics to include:

• If my EHR has marketing capabilities, do I also need a marketing resource?

• Can my EHR and marketing tools interface? What if they don’t?

• What metrics should be shared between my EHR and Marketing tools?

• Website or Social Media: Where Should I Focus?

• How Do You Build Trust With Patients & Potential Patients In The Digital World? 

Have A Question?

More Symplast Educational Webinars

Join Symplast and Sam Segal, an expert in merchant processing from North American Bancard, for a conversational seminar that will cover the ins and outs of choosing the best credit service company for your plastic surgery practice and medical spa.

Learn what ransomware is and what it means to get hacked. Find out what the most common ways practices fall victim to ransomware and how you can protect yourself, your staff and your practice in the future.

Learn from two industry experts about the importance of website traffic, what website leads really means, and what it takes to move website traffic from a lead to an appointment.

Symplast and North American Bancard: How To Choose The Best Credit Service Company

Symplast & North American Bancard: How To Choose The Best Credit Service Company

Join Symplast and Sam Segal, an expert in merchant processing from North American Bancard, for a conversational seminar that will cover the ins and outs of choosing the best credit service company for your plastic surgery practice and medical spa. Topics to include:

Where’s the catch with flat-rate processing?

Where the money goes through the credit service process and uncovering the process of the fees needed

•How using the right hardware for your practice can improve your patient experience and entire patient workflow. 

PLUS tips, tricks, and things to look out for when choosing a credit service provider.

Have A Question?

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Symplast and Influx present a LIVE webinar from the Miami Cosmetic Surgery Conference. Join Symplast’s Senior Practice Analyst, Randy Torban, Influx’s Co-Founder and Chief Strategy Officer, Max Baybak, and Erica Crawford.

Learn what ransomware is and what it means to get hacked. Find out what the most common ways practices fall victim to ransomware and how you can protect yourself, your staff and your practice in the future.

Join Symplast and BuildMyBod Health for an exciting webinar discussing the value of providing automated, online pricing to your potential patients.

Symplast And BuildMyBod Health: Online Estimates Can Make the Difference in Your Conversion Rate!

Symplast and BuildMyBod Health: Online Estimates Can Make the Difference in Your Conversion Rate!

Join Symplast and BuildMyBod Health for an exciting webinar discussing the value of providing automated, online pricing to your potential patients. Topics to include:

How a Price Estimator and chatbot can free up your front office staff from incessant calls about pricing

Generating leads by using pricing info as the “carrot”

Demo showing how data generated by BuildMyBod Health is “pushed” directly to your Symplast MedicalPRM database

Have A Question?

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Using data-driven milestones at strategic points along the patient conversion funnel will provide plastic surgery practices and medical spas the insight to adapt and optimize their patient journey.

Join Symplast’s Senior Practice Analyst, Randy Torban, and DoctorLogics, John Vakidis, Sales Director as they share their successes, failures, and lessons learned throughout their careers of trying new kinds of engagement and interactive tactics online.

Learn from two industry experts about the importance of website traffic, what website leads really means, and what it takes to move website traffic from a lead to an appointment.

Symplast and AesthetiBot: Convert More Leads, Maximize Marketing ROI

Symplast and AesthetiBot: Convert More Leads, Maximize Marketing ROI

Join Symplast’s Randy Torban and Aestheti.Bot’sDr. Philip Miller as they discuss how to convert more leads and maximize marketing return on investment. Learn from two industry experts about the importance of website traffic, what website leads really means, and what it takes to move website traffic from a lead to an appointment. During this webinar, attendees will also learn how to increase lead captures while viewing a live Aestheti.Bot demo and learn how to manage leads through a live Medical PRM demo and learn how to maximize overall ROI!

 

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Symplast Customer Success Manager Greg Hartle provides five telehealth tactics that aesthetic businesses can utilize in order to increase patient satisfaction.

Join Symplast’s Randy Torban and APX by Terri Ross as they discuss the importance of choosing and investing in the right technology for your practice!

This is a first-of-its-kind webinar where patients have a voice, are speaking, and asking for what they want. Five real aesthetic patients, of various ages and demographics, will be conversing about their own unique experiences with software as a service in the aesthetic industry.

Beware of Ransomware: Don’t Fall Victim, Protect Your Practice

Symplast & Influx: Where Marketing Ends & EHR Begins

Join  Symplast’s Izhak Musli and McDonald Hopkin’s Joelle Dvir as they discuss cyber security threats and how to keep your practice safe. Learn what ransomware is and what it means to get hacked. Find out what the most common ways practices fall victim to ransomware and how you can protect yourself, your staff and your practice in the future.

This webinar will also cover:
What to do if your practice gets hacked, how to handle negotiations, ransomware action plan, when do you get a lawyer involved, third party IT responsibility in cyber security, cyber security insurance, and overall best practices to protect your practice, and much more!

Have A Question?

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Join Symplast and FOUR health care specialized lawyers for a live discussion and Q&A all about the 21st Century Cures Act and the impact it will have on your aesthetic business and the future of healthcare.

This is a first-of-its-kind webinar where patients have a voice, are speaking, and asking for what they want. Five real aesthetic patients, of various ages and demographics, will be conversing about their own unique experiences with software as a service in the aesthetic industry.

Join Symplast’s Senior Practice Analyst, Randy Torban, and Chief Revenue Officer, Izhak Musli as they do a live demo. Together they will walk you through the intuitive comprehensive app for Plastic Surgeons and MedSpas.

Live Demo of Symplast: The Comprehensive You’ve Been Missing

Live Demo of Symplast: The Comprehensive Solution You've Been Missing

*Please note that this live demo webinar is from April 2021. Symplast is constantly improving and many of our features have been updated. If you’d like to see a recent demo, please contact our team at hello@symplast.com. 

Join Symplast’s Senior Practice Analyst, Randy Torban, and Chief Revenue Officer, Izhak Musli as they do a live demo. Together they will walk you through the intuitive comprehensive app for Plastic Surgeons and MedSpas. This Demo will highlight some of our newest features and is a must-see for any doctors, nurses, anesthetists, practice managers, and MORE! Talking points to include:

1.     A walk-through of the complete app – hitting on the Practice Management, Electronic Patient Health Records, Patient Communication App, Insurance Claims and Billing, Advanced KPI Analytical Dashboard, and Comprehensive Media Gallery.

2.    Example use cases of how the app can help your entire practice or medical spa in its everyday functions.

3.    A special look at the analytics part of the all-in-one solution and how those analytics can help you grow your practice.

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More Symplast Educational Webinars

This is a first-of-its-kind webinar where patients have a voice, are speaking, and asking for what they want. Five real aesthetic patients, of various ages and demographics, will be conversing about their own unique experiences with software as a service in the aesthetic industry.

Learn what ransomware is and what it means to get hacked. Find out what the most common ways practices fall victim to ransomware and how you can protect yourself, your staff and your practice in the future.

Symplast’s Greg Hartle will be breaking down the “Cycle of Trust” and what is required at each stage to successfully gain the loyalty of each patient. Learn the purpose of each stage, how to introduce it to your patients, what tools to use, and tips to implement throughout the journey.

Symplast Law Talk: How The Cures Act Will Impact The Aesthetic Industry

Law Talk: How The Cures Act Will Impact The Aesthetic Industry

Join Symplast for “Law Talk: How The Cures Act Will Impact The Aesthetic Industry”. We will host health care specialist law professionals Marco Beatrice from The Aesthetic Mentor, Emily Johnson from McDonald Hopkins, and Bala Mohan and Samuel Pondrom from ByrdAdatto. Together we will discuss the 21st Century CURES Act, a law that is designed to help accelerate medical product development and bring new innovations and advances to patients who need them faster and more efficiently. This webinar will be moderated by Symplast’s Senior Practice Analyst, Randy Torban

Have A Question?

More Symplast Educational Webinars

Remove, Replace, Resize, Reconsider, Relift, or Redo? Join plastic surgeons Shashi Kusuma M.D. from Suria Plastic Surgery and Tim Sayed M.D. from SayedMD as they discuss the different options, procedures, and best practices for your implants.

Learn what ransomware is and what it means to get hacked. Find out what the most common ways practices fall victim to ransomware and how you can protect yourself, your staff and your practice in the future.

Join this virtual event featuring a panel of Aesthetic Practice Managers from around the country as they discuss life after COVID, trends and observations that every Office Administrator should be aware of, and tips for adjusting to the “new normal” in aesthetics. Register now for this interactive session hosted by Symplast.

The Importance of Investing in the Right Technology for Your Practice

The Importance of Investing in the Right Technology for Your Practice

Join Symplast’s Randy Torban and APX by Terri Ross as they discuss the importance of choosing and investing in the right technology for your practice!

Symplast:
Symplast is the comprehenaive, cross-platform, cloud-based solution for managing your entire practice. From intuitive EHR, to a patient app, to marketing, and more, Symplast has you covered.

APX by Terri Ross:
The Aesthetic Practice Accelerator (APX) consists of 5 core components all focused on solution-based training, business management, and analytics that will keep a pulse on the most critical elements of your growing practice.

Have A Question?

More Symplast Educational Webinars

Join Symplast and Sam Segal, an expert in merchant processing from North American Bancard, for a conversational seminar that will cover the ins and outs of choosing the best credit service company for your plastic surgery practice and medical spa.

Learn what ransomware is and what it means to get hacked. Find out what the most common ways practices fall victim to ransomware and how you can protect yourself, your staff and your practice in the future.

Join Symplast and BuildMyBod Health for an exciting webinar discussing the value of providing automated, online pricing to your potential patients.

Symplast Educational Webinar Series Presents: Symplast P2P Secure Messaging

Symplast Educational Webinar Series Presents: Symplast P2P Secure Messaging

Join Dr. Shashi Kusuma as he moderates a panel of Plastic Surgeons including Dr. Tim Sayed, Dr. Adam Schaffner, and Dr. Nirav Savalia. Learn all about how Symplast allows for different practices to communicate with each other with the Symplast P2P Secure Messaging feature.

Webinar attendees will:
• See a live demo of Symplast P2P Secure Messaging

• Learn the benefits of Symplast P2P Secure Messaging

• How Symplast P2P Secure Messaging will help you collaborate even better with colleagues

Have A Question?

More Symplast Educational Webinars

Join Dr. Shashi Kusuma as he moderates a panel of Plastic Surgeons including Dr. Joseph Russo, Dr. Dean Jabs and Dr. Paul Ruff. Learn facts, myths and realities about fat grafting and fillers directly from credible surgeons.

This is a first-of-its-kind webinar where patients have a voice, are speaking, and asking for what they want. Five real aesthetic patients, of various ages and demographics, will be conversing about their own unique experiences with software as a service in the aesthetic industry.

Cloud-based communication tools for both external (to patients) and internal (to staff) have always been a modern and efficient option for small businesses. With increased health concerns becoming part of our daily lives, implementing communication tools that can be accessed from outside your practice helps keep businesses running smoothly while keeping employees and patients healthy.

Symplast Physician Educational Webinar: Fat Grafting vs. Fillers

Symplast Physician Educational Webinar: Fat Grafting vs. Fillers

Join Dr. Shashi Kusuma as he moderates a panel of Plastic Surgeons including Dr. Joseph Russo, Dr. Dean Jabs and Dr. Paul Ruff. Learn facts, myths and realities about fat grafting and fillers directly from credible surgeons.

Webinar attendees will learn:
• Advantages of fat grafting
• Advantages of fillers
• When to choose fat grafting vs fillers
• Best Practices
• New technologies in fat grafting and fillers

Have A Question?

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The “Meeting of the Minds” is a live, interactive panel discussion that involves 4 of the top doctors in the aesthetic industry. Learn how these 4 leaders from the aesthetic industry are re-aligning their practices post-COVID-19, preparing for re-opening and recovery, addressing patient safety, and more.

Dr. Shashi Kusuma will be moderating a panel of plastic surgeons from around the country. Dr. Dean Jabs, Dr. John Taylor, and Dr. Adam Schaffner will join together to discuss their new standards of operation, post op-care, and lessons they’ve learned while navigating through Covid-19 times.

Watch this virtual event featuring a panel of Aesthetic Practice Managers from around the country as they discuss life after COVID, trends and observations that every Office Administrator should be aware of, and tips for adjusting to the “new normal” in aesthetics.

Patient Perspective Webinar

Our First Ever Patient Perspective Webinar

This is a first-of-its-kind webinar where patients have a voice, are speaking, and asking for what they want. Five real aesthetic patients, of various ages and demographics, will be conversing about their own unique experiences with software as a service in the aesthetic industry.

Moderated by Symplast founder, Dr. Shashi Kusuma, webinar attendees will hear patients give their honest opinions on the following:

• Discussing the advantages and disadvantages of a Patient App vs. Patient Portal
• The process of a patient choosing you vs. your competitor
• What services and experiences are improved by using modern technology?
• The overall impact a patient-specific app can have on the patient experience and journey
• What services will a patient pay more for?

Have A Question?

More Symplast Educational Webinars

Watch this virtual event featuring a panel of Aesthetic Practice Managers from around the country as they discuss life after COVID, trends and observations that every Office Administrator should be aware of, and tips for adjusting to the “new normal” in aesthetics.

Symplast Customer Success Manager Greg Hartle provides five telehealth tactics that aesthetic businesses can utilize in order to increase patient satisfaction.

Presenting during ASPS The Meeting, the Symplast team reviewed what today’s aesthetic patient expects – from before they make an appointment, to after they’ve checked out – and how our solutions can help you exceed those expectations.

Anesthesia And Office Based Surgery In Times Of Covid

Anesthesia and Office Based Surgery in Times of Covid

This webinar will dive into all of the safety protocols and precautions to perform safe plastic surgery procedures during the ongoing pandemic.

Dr. Shashi Kusuma will be moderating a panel of plastic surgeons from around the country. Dr. Dean Jabs, Dr. John Taylor, and Dr. Adam Schaffner will join together to discuss their new standards of operation, post op-care, and lessons they’ve learned while navigating through Covid-19 times.

Webinar attendees will learn:
•New Anesthesia protocols
•Tips and lessons learned along the way
•How to be successful while navigating through unprecedented times

Have A Question?

More Symplast Educational Webinars

Remove, Replace, Resize, Reconsider, Relift, Redo? Join plastic surgeons Shashi Kusuma M.D. from Suria Plastic Surgery and
Tim Sayed M.D. from SayedMD as they discuss the different options, procedures, and best practices for your implants.

Plastic surgeons and medical spas need to adapt to the “new normal” that is required for marketing and lead generation to aesthetic patients.

Learn from two industry experts about the importance of website traffic, what website leads really means, and what it takes to move website traffic from a lead to an appointment.

Symplast and DoctorLogic: From Prospect to Patient

Symplast & DoctorLogic: From Prospect to Patient - How to Acquire and Convert More Leads by Better Understanding the Patient Journey

DoctorLogic, the #1 Patient Acquisition Platform, has teamed up with Symplast, the #1 Mobile EHR / Practice Mgmt Platform to bring Plastic Surgeons & Medical Spas valuable information and new insights on how to move patients down the purchase funnel. We will breakdown the powerful tools and strategies needed to garner new and reoccurring patients for your practice.

Join Symplast’s Senior Practice Analyst, Randy Torban, and DoctorLogics, John Vakidis, Sales Director as they share their successes, failures, and lessons learned throughout their careers of trying new kinds of engagement and interactive tactics online.

Webinar attendees will learn:
•The Traditional and Modern Patient Acquisition Funnel
•The Patient Journey through each step
•The Retention Cycle
•Tips, Tricks, and Tests to do along the way

Have A Question?

More Symplast Educational Webinars

Within the first 30 seconds of an initial phone call, a patient will make the important decision of whether to proceed with your practice or to look elsewhere.
We will be reviewing mystery shop calls on this webinar to get a barometer on the experience most practices are providing for new prospective patients.

As aesthetic business owners look ahead to re-opening the doors to their practice, it is critical to update the sales process that your business used to adhere to. Using data-driven milestones at strategic points along the patient conversion funnel will provide plastic surgery practices and medical spas the insight to adapt and optimize their patient journey.

What are the 3 layers of efficiency, and are you taking advantage of them for your clinical workflows? Learn the secret to increasing your productivity and efficiency in your clinical workflows when using your iPad.

What Do I Do About My Implants?

What Do I Do About My Implants? Remove, Replace, Resize, Reconsider, Relift, Redo?

Join plastic surgeons Shashi Kusuma M.D. from Suria Plastic Surgery and
Tim Sayed M.D. from SayedMD as they discuss the different options, procedures, and best practices for your implants.

Dr. Kusuma and Dr. Sayed will share their successes, failures, and lessons learned throughout their career when trying new kinds of procedures and modern tactics for surgery.

Have A Question?

More Symplast Educational Webinars

Join Dr. Shashi Kusuma as he moderates a panel of Plastic Surgeons including Dr. Joseph Russo, Dr. Dean Jabs and Dr. Paul Ruff. Learn facts, myths and realities about fat grafting and fillers directly from credible surgeons.

Join plastic surgeon Dr. Johnny Franco as he shares 3 social media tips that every aesthetic business should be embracing right now. Well-known for his highly successful Instagram presence, the “King of BBLs” provides honest, practical advice on how to adjust to the COVID-19 pandemic and differentiate your brand through your various social media platforms.

Join Dr. Shashi Kusuma as he moderates a panel of Plastic Surgeons including Dr. Tim Sayed, Dr. Adam Schaffner, and Dr. Nirav Savalia. Learn all about how Symplast allows for different practices to communicate with each other with the Symplast P2P Secure Messaging feature.

 

 

The Better Your Patient Workflow, The Better Their Customer Experience

The Better Your Patient Workflow, The Better Your Customer Experience

Presenting during ASPS The Meeting, the Symplast team reviewed what today’s aesthetic patient expects – from before they make an appointment, to after they’ve checked out – and how our solutions can help you exceed those expectations.

During the demonstration portion, (see the video insert), patient empowerment was highlighted through the Symplast Patient Mobile App, which provides providers/patients with a 2-way, HIPAA-compliant messaging channel in order to:

• Send and receive messages (without providing a personal phone number)

• Share before/after photos

• Provide virtual consultations and follow-ups

• Send documents, instructions, and forms

• Manage purchases – packages, invoices, gift cards, etc

• Provide promotions and loyalty offers

Have A Question?

More Symplast Educational Webinars

 Taking advantage of technology, you can inform, educate, console, and counsel. You can let patients know they are making the right decisions to come to you for care. The most effective way to do these things is with video. Whether you are reluctant, just starting, or a seasoned pro, this three-part webinar will offer practical tips you can immediately use to gain a measure of control amidst a sea of uncertainty.

Stay Open and Serve Your Patients During COVID-19 Pandemic From Anywhere in The World. As aesthetic businesses across the nation close the doors to their physical locations, a group of forward-thinking plastic surgeons are adapting to the new landscape and leveraging telehealth to proactively maintain remote touchpoints with their patients. Avoid the costly mistake of shutting down your entire business, or relegating all inbound sales inquiries to an outsourced call center.

Webinar viewers will learn:
• How to meet or exceed modern patient expectations while simultaneously reducing the administrative burden on staff
• 5 Ways to Automate Patient Communication
• The benefit of all of these features
• Tips and lessons learned along the way
• How to define “success” or “failure” for every new digital venture

 

Modern Communication Strategies for a Modern Practice

Modern Communication Straegies For A Modern Practice

Webinar viewers will learn:
• How to meet or exceed modern patient expectations while simultaneously reducing the administrative burden on staff
• 5 Ways to Automate Patient Communication
• The benefit of all of these features
• Tips and lessons learned along the way
• How to define “success” or “failure” for every new digital venture

Have A Question?

More Symplast Educational Webinars

DoctorLogic, the #1 Patient Acquisition Platform, has teamed up with Symplast, the #1 Mobile EHR / Practice Mgmt Platform to bring Plastic Surgeons & Medical Spas valuable information and new insights on how to move patients down the purchase funnel.

Learn what ransomware is and what it means to get hacked. Find out what the most common ways practices fall victim to ransomware and how you can protect yourself, your staff and your practice in the future.

Learn from two industry experts about the importance of website traffic, what website leads really means, and what it takes to move website traffic from a lead to an appointment.

Building Patient Loyalty

Building Patient Loyalty

Greg will be breaking down the “Cycle of Trust” and what is required at each stage to successfully gain the loyalty of each patient. Learn the purpose of each stage, how to introduce it to your patients, what tools to use, and tips to implement throughout the journey.

Acquiring new patients online can be a challenge, but your Aesthetic Practice’s long-term success depends on more than just getting new patients through the door. If you’d like to know how to increase patient loyalty and patient retention at your Aesthetic Practice, then this webinar is for you!

Have A Question?

More Symplast Educational Webinars

Symplast Customer Success Manager Greg Hartle provides five telehealth tactics that aesthetic businesses can utilize in order to increase patient satisfaction.

Join plastic surgeon Dr. Johnny Franco as he shares 3 social media tips that every aesthetic business should be embracing right now. Well-known for his highly successful Instagram presence, the “King of BBLs” provides honest, practical advice on how to adjust to the COVID-19 pandemic and differentiate your brand through your various social media platforms.

Join us for this free educational webinar presented by Symplast. The catalyst for driving practice optimization is the person & people behind the business. Aesthetic businesses often fail simply because the team is not aligned or engaged with the vision of the practice.

Breakthroughs in Aesthetic Practice Software: Unveiling of Symplast 2.0

Break-Throughs In Aesthetic Software: Unveiling of Symplast 2.0

Top industry leaders and plastic surgeons will also participate and discuss the impact the new breakthroughs and new Symplast 2.0 will have on the aesthetic industry, including:
  • Terri Ross – CEO, Terri Ross Consulting
  • John Gwin – CEO, The Auctus Group Consulting
  • Barry DiBernardo, M.D. – Plastic Surgeon
  • Renato Saltz, M.D. – Plastic Surgeon
  • Tim Sayed, M.D. – Plastic Surgeon
  • Robert Whitfield, M.D. – Plastic Surgeon

Have A Question?

More Symplast Educational Webinars

Join Symplast’s Senior Practice Analyst, Randy Torban, and Chief Revenue Officer, Izhak Musli as they do a live demo. Together they will walk you through the intuitive comprehensive app for Plastic Surgeons and MedSpas.

Join Symplast’s Randy Torban and APX by Terri Ross as they discuss the importance of choosing and investing in the right technology for your practice!

Learn how these 4 leaders from the aesthetic industry are re-aligning their practices post-COVID-19, preparing for re-opening and recovery, addressing patient safety, and more.

Convert More Consults in 2020

How to Convert More Consultations in 2020

Is your plastic surgery practice following the “Know, Like, Trust” formula in order to increase your consultation conversion rate?


The key to success lies in creating new, remote touchpoints via VIDEOS immediately following the scheduling of their consult appointment. If a picture is worth a thousand words, then a video is worth a million. Learn how to break down your current consultation workflow and implement a new video-based protocol that will differentiate your business in 2020, while increasing the conversion rate of your consultations and reducing negative online reviews.

Watch this free educational webinar to learn how to implement these advantages into your aesthetic practice.

Have A Question?

More Symplast Educational Webinars

What are the 3 layers of efficiency, and are you taking advantage of them for your clinical workflows? Learn the secret to increasing your productivity and efficiency in your clinical workflows when using your iPad.

If we’ve learned one thing from the last few months, it’s that effective digital communication is essential for keeping our presence alive in the minds and hearts of prospects and patients. Taking advantage of technology, you can inform, educate, console, and counsel.

Join Symplast and BuildMyBod Health for an exciting webinar discussing the value of providing automated, online pricing to your potential patients.

 

 

Symplast and OptiCallMaximizing the Revenue from Every “Micro Moment” with Prospects

Symplast & OptiCall: Maximizing the Revenue from Every “Micro Moment” with Prospects

Within the first 30 seconds of an initial phone call, a patient will make the important decision of whether to proceed with your practice or to look elsewhere.
We will be reviewing mystery shop calls on this webinar to get a barometer on the experience most practices are providing for new prospective patients.
The greatest opportunity for you to capitalize on the leads you are generating and to set your practice aside from other practice’s, is to provide the ultimate customer service experience for your potential future patients. We will be providing the roadmap from OptiCall’s experience of handling over 2 million leads since 2002 to optimize these opportunities into consultations with consistency.

Our guest speaker is the VP of Marketing at OptiCall – Dylan Kemna. Dylan worked with a marketing agency that used OptiCall for practices before joining the team 12 years ago. Dylan is the founder of the Plastic Surgery Marketing group on Linkedin which is a reflection of his affinity for networking and helping others.

Have A Question?

More Symplast Educational Webinars

Symplast’s Greg Hartle will be breaking down the “Cycle of Trust” and what is required at each stage to successfully gain the loyalty of each patient. Learn the purpose of each stage, how to introduce it to your patients, what tools to use, and tips to implement throughout the journey.

Learn what ransomware is and what it means to get hacked. Find out what the most common ways practices fall victim to ransomware and how you can protect yourself, your staff and your practice in the future.

Join Symplast for “Law Talk: How The Cures Act Will Impact The Aesthetic Industry”. We will host health care specialist law professionals Marco Beatrice from The Aesthetic Mentor, Emily Johnson from McDonald Hopkins, and Bala Mohan and Samuel Pondrom from ByrdAdatto. Together we will discuss the 21st Century CURES Act, a law that is designed to help accelerate medical product development and bring new innovations and advances to patients who need them faster and more efficiently.

By Practice Managers: How To Succeed After Covid-19

By Practice Managers: How To Succeed After Covid-19

Join this virtual event featuring a panel of Aesthetic Practice Managers from around the country as they discuss life after COVID, trends and observations that every Office Administrator should be aware of, and tips for adjusting to the “new normal” in aesthetics. Register now for this interactive session hosted by Symplast.

Featured panelists include:
Shirlee Wilson
○ Facility Administrator | Patient Consultant
○ New Jersey Plastic Surgery
○ Works for Dr. Barry DiBernardo

Cynthia Durieux
○ Practice Manager
○ San Antonio Cosmetic Surgery
○ Works for Dr. Delio Ortegon

Chris Balbi
○ Director of Marketing & Scheduling
○ Meesha Aesthetics Medical Spa

Greg Hartle
○ Former Aesthetic Practice Manager with 10+ years experience
Symplast Customer Success Manager

Have A Question?

More Symplast Educational Webinars

This is a first-of-its-kind webinar where patients have a voice, are speaking, and asking for what they want. Five real aesthetic patients, of various ages and demographics, will be conversing about their own unique experiences with software as a service in the aesthetic industry.

Learn how these 4 leaders from the aesthetic industry are re-aligning their practices post-COVID-19, preparing for re-opening and recovery, addressing patient safety, and more. Ask your questions during a live Q&A session at the end. Each panelist will address certain aspects that every plastic and cosmetic surgeon needs to take into consideration over the next few weeks and months.

Join Symplast’s Randy Torban and APX by Terri Ross as they discuss the importance of choosing and investing in the right technology for your practice!

10 New Tech Tips You Need to Increase Your Productivity on Your iPad

10 New Tech Tips You Need To Increase Your Productivity On Your iPad

What are the 3 layers of efficiency, and are you taking advantage of them for your clinical workflows? Learn the secret to increasing your productivity and efficiency in your clinical workflows when using your iPad.

Join Symplast Symplast Customer Success Manager Greg Hartle as he breaks down the new features, shortcuts, and tips that every aesthetic user should take advantage of on their iPads. Regardless of whether you use Symplast or not, these 10 must-know tips are little-known improvements and enhancements that the latest version of iOS 13 operating system offers.

From increasing your typing speed by 50%, to managing non-clinical documents across all devices.

Have A Question?

More Symplast Educational Webinars

Join Symplast and Sam Segal, an expert in merchant processing from North American Bancard, for a conversational seminar that will cover the ins and outs of choosing the best credit service company for your plastic surgery practice and medical spa.

This webinar will dive into all of the safety protocols and precautions to perform safe plastic surgery procedures during the ongoing pandemic.

Learn from two industry experts about the importance of website traffic, what website leads really means, and what it takes to move website traffic from a lead to an appointment.

Change Well: How to Communicate with Patients in a Time of Stress and Change

Change Well: How To Communicate With Patients In A Time Of Stress And Change

Building on the traits that patients want from their healthcare practitioners, we’ll provide a structure to communicate during the crisis. You’ll learn:

• How to create effective messages

• What media are best for engaging patients and prospects

• The importance of video communications

• How to prepare for a post COVID world

• How to put in place a successful telemedicine strategy

• What seems to be working for other cash-pay practitioners

WEBINAR SERIES: MASTERING VIDEO TO GROW YOUR PRESENCE & YOUR PRACTICE

If we’ve learned one thing from the last few months, it’s that effective digital communication is essential for keeping our presence alive in the minds and hearts of prospects and patients. Taking advantage of technology, you can inform, educate, console, and counsel. You can let patients know they are making the right decisions to come to you for care. The most effective way to do these things is with video. Whether you are reluctant, just starting, or a seasoned pro, this three-part webinar will offer practical tips you can immediately use to gain a measure of control amidst a sea of uncertainty. We will cover:

• The key elements of your digital communications strategy

• How to use video to maintain & enhance presence

• The key elements of effective video messaging

• What practitioners are doing that seems to be working

• How to set up systems to produce & distribute your own high quality, relevant videos

 

Have A Question?

More Symplast Educational Webinars

Video is vitally important – because it’s the best medium to deliver a sense of human-to-human contact – Presence. As healthcare shifts more toward telemedicine, the ability to present via video will become essential.

This is a first-of-its-kind webinar where patients have a voice, are speaking, and asking for what they want. Five real aesthetic patients, of various ages and demographics, will be conversing about their own unique experiences with software as a service in the aesthetic industry

In this last webinar, we’ll go over what to do with your video to make certain it gets viewed not just by current patients, but by prospects as well. We’ll help you create a system for distributing your content.

Change Well: How to Make the Most out of Video

Change Well: How To Make The Most Out of Video

Video is vitally important – because it’s the best medium to deliver a sense of human-to-human contact – Presence. As healthcare shifts more toward telemedicine, the ability to present via video will become essential.

In this session you’ll learn:

• How to overcome barriers to using video

• How to look and sound good on camera

• What equipment you’ll need

• How to create video cost-effectively

• Simple editing techniques

WEBINAR SERIES: MASTERING VIDEO TO GROW YOUR PRESENCE & YOUR PRACTICE

If we’ve learned one thing from the last few months, it’s that effective digital communication is essential for keeping our presence alive in the minds and hearts of prospects and patients. Taking advantage of technology, you can inform, educate, console, and counsel. You can let patients know they are making the right decisions to come to you for care. The most effective way to do these things is with video. Whether you are reluctant, just starting, or a seasoned pro, this three-part webinar will offer practical tips you can immediately use to gain a measure of control amidst a sea of uncertainty. We will cover:

• The key elements of your digital communications strategy

• How to use video to maintain & enhance presence

• The key elements of effective video messaging

• What practitioners are doing that seems to be working

• How to set up systems to produce & distribute your own high quality, relevant videos

 

Have A Question?

More Symplast Educational Webinars

Building on the traits that patients want from their healthcare practitioners, we’ll provide a structure to communicate during the crisis.

Learn what ransomware is and what it means to get hacked. Find out what the most common ways practices fall victim to ransomware and how you can protect yourself, your staff and your practice in the future.

Building on the traits that patients want from their healthcare practitioners, we’ll provide a structure to communicate during the crisis.