Webinars Archives

Convert More Consults in 2020

August 7, 2020/in Webinars /by Sarah Kirby

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How to Convert More Consultations in 2020

Is your plastic surgery practice following the “Know, Like, Trust” formula in order to increase your consultation conversion rate?

The key to success lies in creating new, remote touchpoints via VIDEOS immediately following the scheduling of their consult appointment. If a picture is worth a thousand words, then a video is worth a million. Learn how to break down your current consultation workflow and implement a new video-based protocol that will differentiate your business in 2020, while increasing the conversion rate of your consultations and reducing negative online reviews.

Watch this free educational webinar to learn how to implement these advantages into your aesthetic practice.

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10 New Tech Tips You Need To Increase Your Productivity On Your iPad

What are the 3 layers of efficiency, and are you taking advantage of them for your clinical workflows? Learn the secret to increasing your productivity and efficiency in your clinical workflows when using your iPad.

Change Well: How To Communicate With Patients In A Time Of Stress And Change

If we’ve learned one thing from the last few months, it’s that effective digital communication is essential for keeping our presence alive in the minds and hearts of prospects and patients. Taking advantage of technology, you can inform, educate, console, and counsel.

Symplast and BuildMyBod Health: Online Estimates Can Make the Difference in Your Conversion Rate!

Join Symplast and BuildMyBod Health for an exciting webinar discussing the value of providing automated, online pricing to your potential patients.

Symplast and OptiCallMaximizing the Revenue from Every “Micro Moment” with Prospects

July 1, 2020/in Webinars /by Sarah Kirby

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https://vimeo.com/427894909

Symplast & OptiCall: Maximizing the Revenue from Every “Micro Moment” with Prospects

Within the first 30 seconds of an initial phone call, a patient will make the important decision of whether to proceed with your practice or to look elsewhere.
We will be reviewing mystery shop calls on this webinar to get a barometer on the experience most practices are providing for new prospective patients.
The greatest opportunity for you to capitalize on the leads you are generating and to set your practice aside from other practice’s, is to provide the ultimate customer service experience for your potential future patients. We will be providing the roadmap from OptiCall’s experience of handling over 2 million leads since 2002 to optimize these opportunities into consultations with consistency.

Our guest speaker is the VP of Marketing at OptiCall – Dylan Kemna. Dylan worked with a marketing agency that used OptiCall for practices before joining the team 12 years ago. Dylan is the founder of the Plastic Surgery Marketing group on Linkedin which is a reflection of his affinity for networking and helping others.

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Building Patient Loyalty

Symplast’s Greg Hartle will be breaking down the “Cycle of Trust” and what is required at each stage to successfully gain the loyalty of each patient. Learn the purpose of each stage, how to introduce it to your patients, what tools to use, and tips to implement throughout the journey.

Beware of Ransmware: Don't Fall Victim

Learn what ransomware is and what it means to get hacked. Find out what the most common ways practices fall victim to ransomware and how you can protect yourself, your staff and your practice in the future.

Law Talk: How The Cures Act Will Impact The Aesthetic Industry

Join Symplast for “Law Talk: How The Cures Act Will Impact The Aesthetic Industry”. We will host health care specialist law professionals Marco Beatrice from The Aesthetic Mentor, Emily Johnson from McDonald Hopkins, and Bala Mohan and Samuel Pondrom from ByrdAdatto. Together we will discuss the 21st Century CURES Act, a law that is designed to help accelerate medical product development and bring new innovations and advances to patients who need them faster and more efficiently.

By Practice Managers: How To Succeed After Covid-19

July 1, 2020/in Webinars /by Sarah Kirby

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https://vimeo.com/432288830

By Practice Managers: How To Succeed After Covid-19

Join this virtual event featuring a panel of Aesthetic Practice Managers from around the country as they discuss life after COVID, trends and observations that every Office Administrator should be aware of, and tips for adjusting to the “new normal” in aesthetics. Register now for this interactive session hosted by Symplast.

Featured panelists include:
Shirlee Wilson
○ Facility Administrator | Patient Consultant
○ New Jersey Plastic Surgery
○ Works for Dr. Barry DiBernardo

Cynthia Durieux
○ Practice Manager
○ San Antonio Cosmetic Surgery
○ Works for Dr. Delio Ortegon

Chris Balbi
○ Director of Marketing & Scheduling
○ Meesha Aesthetics Medical Spa

Greg Hartle
○ Former Aesthetic Practice Manager with 10+ years experience
Symplast Customer Success Manager

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Our First Ever Patient Perspective Webinar

This is a first-of-its-kind webinar where patients have a voice, are speaking, and asking for what they want. Five real aesthetic patients, of various ages and demographics, will be conversing about their own unique experiences with software as a service in the aesthetic industry.

Meeting of the Minds: Navigating the New Aesthetic World

Learn how these 4 leaders from the aesthetic industry are re-aligning their practices post-COVID-19, preparing for re-opening and recovery, addressing patient safety, and more. Ask your questions during a live Q&A session at the end. Each panelist will address certain aspects that every plastic and cosmetic surgeon needs to take into consideration over the next few weeks and months.

The Importance of Investing in the Right Technology for Your Practice with Terri Ross and Randy Torban

Join Symplast’s Randy Torban and APX by Terri Ross as they discuss the importance of choosing and investing in the right technology for your practice!

10 New Tech Tips You Need to Increase Your Productivity on Your iPad

June 1, 2020/in Webinars /by Sarah Kirby

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https://vimeo.com/426015553

10 New Tech Tips You Need To Increase Your Productivity On Your iPad

What are the 3 layers of efficiency, and are you taking advantage of them for your clinical workflows? Learn the secret to increasing your productivity and efficiency in your clinical workflows when using your iPad.

Join Symplast Symplast Customer Success Manager Greg Hartle as he breaks down the new features, shortcuts, and tips that every aesthetic user should take advantage of on their iPads. Regardless of whether you use Symplast or not, these 10 must-know tips are little-known improvements and enhancements that the latest version of iOS 13 operating system offers.

From increasing your typing speed by 50%, to managing non-clinical documents across all devices.

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Symplast & North American Bancard: How To Choose The Best Merchant Service Company

Join Symplast and Sam Segal, an expert in merchant processing from North American Bancard, for a conversational seminar that will cover the ins and outs of choosing the best credit service company for your plastic surgery practice and medical spa.

Anesthesia and Office Based Surgery in Times of Covid

This webinar will dive into all of the safety protocols and precautions to perform safe plastic surgery procedures during the ongoing pandemic.

Symplast & Aestheti.Bot: Convert More Leads, Maximize Marketing ROI

Learn from two industry experts about the importance of website traffic, what website leads really means, and what it takes to move website traffic from a lead to an appointment.

Change Well: How to Communicate with Patients in a Time of Stress and Change

May 17, 2020/in Webinars /by Sarah Kirby

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https://vimeo.com/421253736

Change Well: How To Communicate With Patients In A Time Of Stress And Change

Building on the traits that patients want from their healthcare practitioners, we’ll provide a structure to communicate during the crisis. You’ll learn:

• How to create effective messages

• What media are best for engaging patients and prospects

• The importance of video communications

• How to prepare for a post COVID world

• How to put in place a successful telemedicine strategy

• What seems to be working for other cash-pay practitioners

WEBINAR SERIES: MASTERING VIDEO TO GROW YOUR PRESENCE & YOUR PRACTICE

If we’ve learned one thing from the last few months, it’s that effective digital communication is essential for keeping our presence alive in the minds and hearts of prospects and patients. Taking advantage of technology, you can inform, educate, console, and counsel. You can let patients know they are making the right decisions to come to you for care. The most effective way to do these things is with video. Whether you are reluctant, just starting, or a seasoned pro, this three-part webinar will offer practical tips you can immediately use to gain a measure of control amidst a sea of uncertainty. We will cover:

• The key elements of your digital communications strategy

• How to use video to maintain & enhance presence

• The key elements of effective video messaging

• What practitioners are doing that seems to be working

• How to set up systems to produce & distribute your own high quality, relevant videos

Have A Question?

More Symplast Educational Webinars

Symplast & North American Bancard: How To Choose The Best Merchant Service Company

Video is vitally important – because it’s the best medium to deliver a sense of human-to-human contact – Presence. As healthcare shifts more toward telemedicine, the ability to present via video will become essential.

Our First Ever Patient Perspective Webinar

This is a first-of-its-kind webinar where patients have a voice, are speaking, and asking for what they want. Five real aesthetic patients, of various ages and demographics, will be conversing about their own unique experiences with software as a service in the aesthetic industry

Symplast & Aestheti.Bot: Convert More Leads, Maximize Marketing ROI

In this last webinar, we’ll go over what to do with your video to make certain it gets viewed not just by current patients, but by prospects as well. We’ll help you create a system for distributing your content.

Change Well: How to Make the Most out of Video

May 16, 2020/in Webinars /by Sarah Kirby

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https://vimeo.com/422930971

Change Well: How To Make The Most Out of Video

Video is vitally important – because it’s the best medium to deliver a sense of human-to-human contact – Presence. As healthcare shifts more toward telemedicine, the ability to present via video will become essential.

In this session you’ll learn:

• How to overcome barriers to using video

• How to look and sound good on camera

• What equipment you’ll need

• How to create video cost-effectively

• Simple editing techniques

WEBINAR SERIES: MASTERING VIDEO TO GROW YOUR PRESENCE & YOUR PRACTICE

If we’ve learned one thing from the last few months, it’s that effective digital communication is essential for keeping our presence alive in the minds and hearts of prospects and patients. Taking advantage of technology, you can inform, educate, console, and counsel. You can let patients know they are making the right decisions to come to you for care. The most effective way to do these things is with video. Whether you are reluctant, just starting, or a seasoned pro, this three-part webinar will offer practical tips you can immediately use to gain a measure of control amidst a sea of uncertainty. We will cover:

• The key elements of your digital communications strategy

• How to use video to maintain & enhance presence

• The key elements of effective video messaging

• What practitioners are doing that seems to be working

• How to set up systems to produce & distribute your own high quality, relevant videos

Have A Question?

More Symplast Educational Webinars

Change Well: How To Communicate With Patients In A Time Of Stress And Change

Building on the traits that patients want from their healthcare practitioners, we’ll provide a structure to communicate during the crisis.

Beware of Ransomware: Don't Fall Victim

Learn what ransomware is and what it means to get hacked. Find out what the most common ways practices fall victim to ransomware and how you can protect yourself, your staff and your practice in the future.

Change Well: How to Get Your Video Out There

Building on the traits that patients want from their healthcare practitioners, we’ll provide a structure to communicate during the crisis.

Change Well: How to Get Your Video Out There

May 14, 2020/in Webinars /by Sarah Kirby

Play Video

https://vimeo.com/424019149

Change Well: How to Get Your Video Out There

In this last webinar, we’ll go over what to do with your video to make certain it gets viewed not just by current patients, but by prospects as well. We’ll help you create a system for distributing your content. You’ll also learn:

• How to make certain your message is on target

• How to create an educational video series

• How to switch your marketing strategy from “promotion” to “attraction”

• How to use video in social media

• How to use video to build your brand

WEBINAR SERIES: MASTERING VIDEO TO GROW YOUR PRESENCE & YOUR PRACTICE

If we’ve learned one thing from the last few months, it’s that effective digital communication is essential for keeping our presence alive in the minds and hearts of prospects and patients. Taking advantage of technology, you can inform, educate, console, and counsel. You can let patients know they are making the right decisions to come to you for care. The most effective way to do these things is with video. Whether you are reluctant, just starting, or a seasoned pro, this three-part webinar will offer practical tips you can immediately use to gain a measure of control amidst a sea of uncertainty. We will cover:

• The key elements of your digital communications strategy

• How to use video to maintain & enhance presence

• The key elements of effective video messaging

• What practitioners are doing that seems to be working

• How to set up systems to produce & distribute your own high quality, relevant videos

Have A Question?

More Symplast Educational Webinars

Change Well: How To Communicate With Patients In A Time Of Stress And Change

Building on the traits that patients want from their healthcare practitioners, we’ll provide a structure to communicate during the crisis.

Symplast & OptiCall: Maximizing the Revenue from Every “Micro Moment” with Prospects

Within the first 30 seconds of an initial phone call, a patient will make the important decision of whether to proceed with your practice or to look elsewhere. We will be reviewing mystery shop calls on this webinar to get a barometer on the experience most practices are providing for new prospective patients.

Change Well: How to Get Your Video Out There

Building on the traits that patients want from their healthcare practitioners, we’ll provide a structure to communicate during the crisis.

Symplast and Red Spot: The Modern Patient Experience Post-COVID

May 13, 2020/in Webinars /by Sarah Kirby

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https://vimeo.com/421034636

Symplast and Red Spot: The Modern Patient Experience Post-COVID: How to Properly Balance Service & Software in your Aesthetic Business

Telehealth kept your practice alive during the immediate coronavirus pandemic. As aesthetic businesses begin to reopen, telehealth can continue to support restricted schedules for in-office visits. Cloud-based communication tools for both external (to patients) and internal (to staff) have always been a modern and efficient option for small businesses. With increased health concerns becoming part of our daily lives, implementing communication tools that can be accessed from outside your practice helps keep businesses running smoothly while keeping employees and patients healthy.

Join Ryan Lehrl, VP of Sales for Red Spot Interactive, to learn more about the communication best practices your aesthetic business should be implementing as you transition back to work; and RSI solutions to support them.

Have A Question?

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Symplast & North American Bancard: How To Choose The Best Merchant Service Company

Join Symplast and Sam Segal, an expert in merchant processing from North American Bancard, for a conversational seminar that will cover the ins and outs of choosing the best credit service company for your plastic surgery practice and medical spa.

Beware of Ransmware: Don't Fall Victim

Learn what ransomware is and what it means to get hacked. Find out what the most common ways practices fall victim to ransomware and how you can protect yourself, your staff and your practice in the future.

Symplast & Aestheti.Bot: Convert More Leads, Maximize Marketing ROI

Learn from two industry experts about the importance of website traffic, what website leads really means, and what it takes to move website traffic from a lead to an appointment.

A Way Forward: A Guide to Re-Opening Your Practice Post-COVID-19

May 2, 2020/in Webinars /by Sarah Kirby

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https://vimeo.com/416512914

A Way Forward: A Guide To Re-Opening Your Practice Post-Covid-19

Please join Greg Hartle, Symplast’s Customer Success Manager along with special guest, Double-Board Certified Plastic Surgeon, Rahul Vemula, MD, FACS, for a 1-hour webinar focused on the proper way to re-opening your practice.

“Nowadays, people don’t want to touch paper or take your business card. Now, when I see patients I have them download the Patient App and schedule a virtual appointment right there with them and I use the Patient App as my virtual business card.” — Rahul Vemula, MD, FACS

“Don’t think of this as a return back; approach this as a new way forward! You need to turn the dial rather than flipping the switch.” — Greg Hartle, Symplast Customer Success Manager

Topics include:

• Adjusting your workflows for the safety and health of your patients and staff

• Building patient confidence through communication and marketing

• Important steps to start generating revenue

We’ll share guidance and checklists on:

• Safety & Standard Operating Procedures

• Marketing & Sales

• Patient Service & Care

• Practice Management & Oversight

Have A Question?

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Modern Communication Straegies For A Modern Practice

Webinar viewers will learn:

• How to meet or exceed modern patient expectations while simultaneously reducing the administrative burden on staff
• 5 Ways to Automate Patient Communication
• The benefit of all of these features
• Tips and lessons learned along the way
• How to define “success” or “failure” for every new digital venture

5 Ways To Use Telehealth To Increase Patient Satisfaction

Symplast Customer Success Manager Greg Hartle provides five telehealth tactics that aesthetic businesses can utilize in order to increase patient satisfaction.

Symplast Physician Educational Webinar: Fat Grafting vs. Fillers

Join Dr. Shashi Kusuma as he moderates a panel of Plastic Surgeons including Dr. Joseph Russo, Dr. Dean Jabs and Dr. Paul Ruff. Learn facts, myths and realities about fat grafting and fillers directly from credible surgeons.

Meeting of the Minds – Thank You for Registering

April 24, 2020/in Webinars /by admin

Meeting of the Minds: Navigating the New Aesthetic World

April 20, 2020/in Webinars /by Sarah Kirby

Play Video

https://vimeo.com/413292252

Meeting of the Minds: Navigating the New Aesthetic World

Learn how these 4 leaders from the aesthetic industry are re-aligning their practices post-COVID-19, preparing for re-opening and recovery, addressing patient safety, and more. Ask your questions during a live Q&A session at the end. Each panelist will address certain aspects that every plastic and cosmetic surgeon needs to take into consideration over the next few weeks and months.

The “Meeting of the Minds” is a live, interactive panel discussion that involves 4 of the top doctors in the aesthetic industry:

Have A Question?

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Break-Throughs In Aesthetic Software: Unveiling of Symplast 2.0

Top industry leaders and plastic surgeons will also participate and discuss the impact the new breakthroughs and new Symplast 2.0 will have on the aesthetic industry, including:

Terri Ross – CEO, Terri Ross Consulting
John Gwin – CEO, The Auctus Group Consulting
Barry DiBernardo, M.D. – Plastic Surgeon
Renato Saltz, M.D. – Plastic Surgeon
Tim Sayed, M.D. – Plastic Surgeon
Robert Whitfield, M.D. – Plastic Surgeon

Beware of Ransmware: Don't Fall Victim

Learn what ransomware is and what it means to get hacked. Find out what the most common ways practices fall victim to ransomware and how you can protect yourself, your staff and your practice in the future.

Symplast and BuildMyBod Health: Online Estimates Can Make the Difference in Your Conversion Rate!

Join Symplast and BuildMyBod Health for an exciting webinar discussing the value of providing automated, online pricing to your potential patients. Topics to include:

• How a Price Estimator and chatbot can free up your front office staff from incessant calls about pricing

• Generating leads by using pricing info as the “carrot”

Bouncing Back: The Post COVID-19 Digital Marketing Funnel

April 17, 2020/in Webinars /by Sarah Kirby

Play Video

https://vimeo.com/411180185

Symplast & Influx: Bouncing Back – The Post COVID-19 Digital Marketing Funnel

Plastic surgeons and medical spas need to adapt to the “new normal” that is required for marketing and lead generation to aesthetic patients.

Webinar attendees will learn how to:

• Updating all marketing/advertising messaging to adjust to topical COVID-19 pain points and concerns

• Leveraging sophisticated lead management and monitoring tools to prevent inquiry drop-off

• Introducing additional touchpoints and automation for lead nurturing

Presented by Symplast, featuring:

• Adam Daniells – Chief Executive Officer of Influx Marketing

• Max Baybak – Chief Strategy Officer of Influx Marketing

• Izhak Musli – Chief Product Officer of Symplast

Have A Question?

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Symplast & Influx: Where Marketing Ends & EHR Begins

ymplast and Influx present a LIVE webinar from the Miami Cosmetic Surgery Conference. Join Symplast’s Senior Practice Analyst, Randy Torban, Influx’s Co-Founder and Chief Strategy Officer, Max Baybak, and Erica Crawford.

What Do I Do About My Implants? Remove, Replace, Resize, Reconsider, Relift, Redo?

Join plastic surgeons Shashi Kusuma M.D. from Suria Plastic Surgery and
Tim Sayed M.D. from SayedMD as they discuss the different options, procedures, and best practices for your implants.

Symplast & Aestheti.Bot: Convert More Leads, Maximize Marketing ROI

Learn from two industry experts about the importance of website traffic, what website leads really means, and what it takes to move website traffic from a lead to an appointment.

Symplast And SiteStaff Elite Practice Top 5 Checklist: How to Quickly Ramp Up and Rebook your Surgery Calendar after COVID-19

April 17, 2020/in Webinars /by Sarah Kirby

Play Video

https://vimeo.com/415697784

Symplast & SiteStaff: Elite Practice Top Symplast And SiteStaff 5 Checklist: How to Quickly Ramp Up and Rebook your Surgery Calendar after COVID-19

Join co-hosts Symplast and SiteStaff Chat as they welcome industry experts Ashley Davenport (Rapaport Plastic Surgery/Coolspa – New York, NY) and Dr. Carlos Mata (Natural Results Plastic Surgery – Scottsdale, AZ) to discuss the strategies they deployed during restricted COVID-19 dates.

We’ll share survey results from other practices around the nation and leave you with a step-by-step to-do list to take what these stellar practices have done to strategically and expeditiously return to hero status.

Have A Question?

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Symplast & DoctorLogic: From Prospect to Patient - How to Acquire and Convert More Leads by Better Understanding the Patient Journey

Join Symplast’s Senior Practice Analyst, Randy Torban, and DoctorLogics, John Vakidis, Sales Director as they share their successes, failures, and lessons learned throughout their careers of trying new kinds of engagement and interactive tactics online. We will breakdown the powerful tools and strategies needed to garner new and reoccurring patients for your practice.

Identifying and Hiring “A+” Aesthetic Employees in 2020

Join us for this free educational webinar presented by Symplast. The catalyst for driving practice optimization is the person & people behind the business. Aesthetic businesses often fail simply because the team is not aligned or engaged with the vision of the practice. In this free educational webinar presented by Symplast, aesthetic industry consultant Kaeli Lindholm of KLC Consulting will discuss 3 simple strategies for building a successful corporate culture that gives your business the ability to engage employees who have the “IT” factor.

Law Talk: How The Cures Act Will Impact The Aesthetic Industry

Join Symplast for “Law Talk: How The Cures Act Will Impact The Aesthetic Industry”. We will host health care specialist law professionals Marco Beatrice from The Aesthetic Mentor, Emily Johnson from McDonald Hopkins, and Bala Mohan and Samuel Pondrom from ByrdAdatto. Together we will discuss the 21st Century CURES Act, a law that is designed to help accelerate medical product development and bring new innovations and advances to patients who need them faster and more efficiently.

5 Ways to Use Telehealth to Increase Patient Satisfaction

April 14, 2020/in Webinars /by Sarah Kirby

Play Video

https://vimeo.com/411180123

5 Ways To Use Telehealth To Increase Patient Satisfaction

Symplast Customer Success Manager Greg Hartle provides five telehealth tactics that aesthetic businesses can utilize in order to increase patient satisfaction.

Have A Question?

More Symplast Educational Webinars

Meeting of the Minds: Navigating the New Aesthetic World

Learn how these 4 leaders from the aesthetic industry are re-aligning their practices post-COVID-19, preparing for re-opening and recovery, addressing patient safety, and more. Ask your questions during a live Q&A session at the end. Each panelist will address certain aspects that every plastic and cosmetic surgeon needs to take into consideration over the next few weeks and months.

Law Talk: How The Cures Act Will Impact The Aesthetic Industry

Join Symplast for “Law Talk: How The Cures Act Will Impact The Aesthetic Industry”. We will host health care specialist law professionals Marco Beatrice from The Aesthetic Mentor, Emily Johnson from McDonald Hopkins, and Bala Mohan and Samuel Pondrom from ByrdAdatto. Together we will discuss the 21st Century CURES Act, a law that is designed to help accelerate medical product development and bring new innovations and advances to patients who need them faster and more efficiently.

Live Demo of Symplast: The Comprehensive Solution You've Been Missing

Join Symplast’s Senior Practice Analyst, Randy Torban, and Chief Revenue Officer, Izhak Musli as they do a live demo. Together they will walk you through the intuitive comprehensive app for Plastic Surgeons and MedSpas. This Demo will highlight some of our newest features and is a must-see for any doctors, nurses, anesthetists, practice managers, and MORE!

How Telehealth has Given My Aesthetic Business a Competitive Advantage During COVID-19

April 13, 2020/in Webinars /by Sarah Kirby

Play Video

https://vimeo.com/408074115

How Telehealth has Given My Aesthetic Business a Competitive Advantage during COVID-19

Although the COVID-19 pandemic has forced most plastic surgeons to begin offering virtual consultations, a growing number of forward-thinking doctors are beginning to leverage the full spectrum of telehealth to their advantage.
Join plastic surgeon, Dr. Robert Whitfield, as he explains how he has been incorporating true telehealth into his aesthetic business, including:
• HIPAA secure texting
• Sharing of standardized videos
• Virtual follow-ups
• Multimedia file sharing

Webinar attendees will learn how to:
• Fully understand the difference between “virtual consultations” and “telehealth
• Successfully implement telehealth best practices into their workflows
Telehealth tactics for post-COVID success

Have A Question?

More Symplast Educational Webinars

10 New Tech Tips You Need To Increase Your Productivity On Your iPad

What are the 3 layers of efficiency, and are you taking advantage of them for your clinical workflows? Learn the secret to increasing your productivity and efficiency in your clinical workflows when using your iPad.

Beware of Ransmware: Don't Fall Victim

Learn what ransomware is and what it means to get hacked. Find out what the most common ways practices fall victim to ransomware and how you can protect yourself, your staff and your practice in the future.

Symplast and Red Spot: The Modern Patient Experience Post-COVID: How to Properly Balance Service & Software in your Aesthetic Business

Telehealth kept your practice alive during the immediate coronavirus pandemic. As aesthetic businesses begin to reopen, telehealth can continue to support restricted schedules for in-office visits. Cloud-based communication tools for both external (to patients) and internal (to staff) have always been a modern and efficient option for small businesses.

Engaging Your Patients At A Distance

April 12, 2020/in Webinars /by Sarah Kirby

Play Video

https://vimeo.com/408690081

Dr. Michael Baumholtz: Engaging Your Patients at a Distance

Although much of the country is under some form of a stay at home order during the COVID-19 pandemic, there remains a need for plastic surgeons to remain connected to their current patients as well as a need to try to grow their business and their brand. Social media and virtual consultations are powerful tools for surgeons to remain connected to both current and future patients.

Join plastic surgeon Dr. Michael Baumholtz as he shares his successes, failures, and lessons learned over the past few months of trying new kinds of engagement and interactive tactics online during the COVID-19 crisis.

Webinar attendees will learn:
• Why the apprehension and fear of failure that plastic surgeons typically exhibit towards digital interaction with patients must be adjusted
• Tips and lessons learned that Dr. Baumholtz encountered along the way
• How to define “success” or “failure” for every new digital venture

Have A Question?

More Symplast Educational Webinars

Symplast & OptiCall: Maximizing the Revenue from Every “Micro Moment” with Prospects

Within the first 30 seconds of an initial phone call, a patient will make the important decision of whether to proceed with your practice or to look elsewhere.
We will be reviewing mystery shop calls on this webinar to get a barometer on the experience most practices are providing for new prospective patients.

Beware of Ransmware: Don't Fall Victim

This is a first-of-its-kind webinar where patients have a voice, are speaking, and asking for what they want. Five real aesthetic patients, of various ages and demographics, will be conversing about their own unique experiences with software as a service in the aesthetic industry.

Symplast & North American Bancard: How To Choose The Best Credit Service Company

Join Symplast and Sam Segal, an expert in merchant processing from North American Bancard, for a conversational seminar that will cover the ins and outs of choosing the best credit service company for your plastic surgery practice and medical spa.

After COVID-19: Adjusting your Patient Conversion Process with Data Analytics

April 11, 2020/in Webinars /by Sarah Kirby

Play Video

https://vimeo.com/594782955

After COVID-19: Adjusting your Patient Conversion Process with Data Analytics

COVID-19 has forever changed the patient-practice dynamic. As aesthetic business owners look ahead to re-opening the doors to their practice, it is critical to update the sales process that your business used to adhere to. Using data-driven milestones at strategic points along the patient conversion funnel will provide plastic surgery practices and medical spas the insight to adapt and optimize their patient journey.

Join Symplast Chief Product Officer Izhak Musli as he lays out the blueprint for patient sales success after COVID-19.

Webinar attendees will learn:
• How to formalize an effective, data-driven patient conversion funnel
• How to maximize engagement and interest with prospects
• Monitoring data trends and constantly improving the patient conversion funnel

Have A Question?

More Symplast Educational Webinars

The Importance of Investing in the Right Technology for Your Practice

Join Symplast’s Randy Torban and APX by Terri Ross as they discuss the importance of choosing and investing in the right technology for your practice!

Symplast & DoctorLogic: From Prospect to Patient - How to Acquire and Convert More Leads by Better Understanding the Patient Journey

Join Symplast’s Senior Practice Analyst, Randy Torban, and DoctorLogics, John Vakidis, Sales Director as they share their successes, failures, and lessons learned throughout their careers of trying new kinds of engagement and interactive tactics online. We will breakdown the powerful tools and strategies needed to garner new and reoccurring patients for your practice.

The Better Your Patient Workflow, The Better Your Customer Experience

Presenting during ASPS The Meeting, the Symplast team reviewed what today’s aesthetic patient expects – from before they make an appointment, to after they’ve checked out – and how our solutions can help you exceed those expectations.

3 Ways Your Aesthetic Practice Should Embrace Social Media during COVID-19

March 28, 2020/in Webinars /by Sarah Kirby

Play Video

https://vimeo.com/403007689

3 Ways Your Aesthetic Practice Should Embrace Social Media During COVID-19

Join plastic surgeon Dr. Johnny Franco as he shares 3 social media tips that every aesthetic business should be embracing right now. Well-known for his highly successful Instagram presence, the “King of BBLs” provides honest, practical advice on how to adjust to the COVID-19 pandemic and differentiate your brand through your various social media platforms.

Have A Question?

More Symplast Educational Webinars

Symplast & Influx: Where Marketing Ends & EHR Begins

Symplast and Influx present a LIVE webinar from the Miami Cosmetic Surgery Conference. Join Symplast’s Senior Practice Analyst, Randy Torban, Influx’s Co-Founder and Chief Strategy Officer, Max Baybak, and Erica Crawford.

Change Well: How To Communicate With Patients In A Time Of Stress And Change

Building on the traits that patients want from their healthcare practitioners, we’ll provide a structure to communicate during the crisis.

Building Patient Loyalty

Symplast’s Greg Hartle will be breaking down the “Cycle of Trust” and what is required at each stage to successfully gain the loyalty of each patient. Learn the purpose of each stage, how to introduce it to your patients, what tools to use, and tips to implement throughout the journey.

Business As Un-Usual: Convert to a Remote Aesthetic Practice with Telehealth

March 5, 2020/in Webinars /by Sarah Kirby

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https://vimeo.com/401318625

Business as Un-Usual: Convert to a Remote Aesthetic Business with Telehealth

Stay Open and Serve Your Patients During COVID-19 Pandemic From Anywhere in The World

As aesthetic businesses across the nation close the doors to their physical locations, a group of forward-thinking plastic surgeons are adapting to the new landscape and leveraging telehealth to proactively maintain remote touchpoints with their patients. Avoid the costly mistake of shutting down your entire business, or relegating all inbound sales inquiries to an outsourced call center.

Join Symplast Customer Success Manager Greg Hartle as he provides much-needed guidance on how to use virtual telemedicine to run your business, establish a remote workforce, and stay “top-of-mind” with patients and prospects throughout the next few months.

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After COVID-19: Adjusting your Patient Conversion Process with Data Analytics

COVID-19 has forever changed the patient-practice dynamic. As aesthetic business owners look ahead to re-opening the doors to their practice, it is critical to update the sales process that your business used to adhere to.

Symplast & OptiCall: Maximizing the Revenue from Every “Micro Moment” with Prospects

Within the first 30 seconds of an initial phone call, a patient will make the important decision of whether to proceed with your practice or to look elsewhere.
We will be reviewing mystery shop calls on this webinar to get a barometer on the experience most practices are providing for new prospective patients.

Symplast Educational Webinar Series Presents: Symplast P2P Secure Messaging

Join Dr. Shashi Kusuma as he moderates a panel of Plastic Surgeons including Dr. Tim Sayed, Dr. Adam Schaffner, and Dr. Nirav Savalia. Learn all about how Symplast allows for different practices to communicate with each other with the Symplast P2P Secure Messaging feature.

Identifying & Hiring “A+” Aesthetic Employees in 2020

March 5, 2020/in Webinars /by Sarah Kirby

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https://vimeo.com/392772444

Identifying and Hiring “A+” Aesthetic Employees in 2020

Join us for this free educational webinar presented by Symplast. The catalyst for driving practice optimization is the person & people behind the business. Aesthetic businesses often fail simply because the team is not aligned or engaged with the vision of the practice. In this free educational webinar presented by Symplast, aesthetic industry consultant Kaeli Lindholm of KLC Consulting will discuss 3 simple strategies for building a successful corporate culture that gives your business the ability to engage employees who have the “IT” factor.

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Symplast & SiteStaff: Elite Practice Top Symplast And SiteStaff 5 Checklist: How to Quickly Ramp Up and Rebook your Surgery Calendar after COVID-19

Join co-hosts Symplast and SiteStaff Chat as they welcome industry experts Ashley Davenport (Rapaport Plastic Surgery/Coolspa – New York, NY) and Dr. Carlos Mata (Natural Results Plastic Surgery – Scottsdale, AZ) to discuss the strategies they deployed during restricted COVID-19 dates.

By Practice Managers: How To Succeed After Covid-19

Join this virtual event featuring a panel of Aesthetic Practice Managers from around the country as they discuss life after COVID, trends and observations that every Office Administrator should be aware of, and tips for adjusting to the “new normal” in aesthetics. Register now for this interactive session hosted by Symplast.

3 Ways Your Aesthetic Practice Should Embrace Social Media During COVID-19

Join plastic surgeon Dr. Johnny Franco as he shares 3 social media tips that every aesthetic business should be embracing right now. Well-known for his highly successful Instagram presence, the “King of BBLs” provides honest, practical advice on how to adjust to the COVID-19 pandemic and differentiate your brand through your various social media platforms.

2020: The Year Telehealth Transforms Plastic Surgery

August 20, 2019/in Webinars /by Sarah Kirby

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https://vimeo.com/397400644

2020: The Year Telehealth Transforms Plastic Surgery

Discover how to grow your plastic surgery practice with this rarely-used secret weapon: Virtual Follow-Ups.

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How Telehealth has Given My Aesthetic Business a Competitive Advantage during COVID-19

Although the COVID-19 pandemic has forced most plastic surgeons to begin offering virtual consultations, a growing number of forward-thinking doctors are beginning to leverage the full spectrum of telehealth to their advantage.
Join plastic surgeon, Dr. Robert Whitfield, as he explains how he has been incorporating true telehealth into his aesthetic business.

Anesthesia and Office Based Surgery in Times of Covid

Dr. Shashi Kusuma will be moderating a panel of plastic surgeons from around the country. Dr. Dean Jabs, Dr. John Taylor, and Dr. Adam Schaffner will join together to discuss their new standards of operation, post op-care, and lessons they’ve learned while navigating through Covid-19 times.

Symplast & Aestheti.Bot: Convert More Leads, Maximize Marketing ROI

Learn from two industry experts about the importance of website traffic, what website leads really means, and what it takes to move website traffic from a lead to an appointment.